Regardless of the type of your case, whether it be report-filing, grievance-petitioning, or administrative appeal, a dedicated consultant will give you a holistic support throughout the handling procedure, informing what you have to do and giving interpretation and translation service.

While your case is being handled, you will be informed of the handling status and be able to communicate with the division in charge in various ways. You will get the handling result via a call and get follow-up management as well. As such, Foreign Enterprise Ombudsman makes proactive efforts to resolve your cases throughout the whole procedure in a transparent way.

ACRC Foreign Enterprise Ombudsman Procedure