Policies
Foreign Enterprises Ombudsman
Introduction of ACRC Foreign Enterprise Ombudsman
When you face any corruption, illegality or unfairness while doing business in Korea, please contact the hotline below
- ACRC Foreign Enterprise Ombudsman
- Email : acrc@korea.kr
- Tell : 044-200-7154
Regardless of the type of your case, whether it be report-filing, grievance-petitioning, or administrative appeal, a dedicated consultant will give you a holistic
support throughout the handling procedure, informing what you have to do and giving interpretation and translation service.
While your case is being handled, you will be informed of the handling status and be able to communicate with the division in charge in various ways. You will get the handling result via a call and get follow-up management as well. As such, Foreign Enterprise Ombudsman makes proactive efforts to resolve your cases throughout the whole procedure in a transparent way.
ACRC Foreign Enterprise Ombudsman Procedure
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Operate report/complaint hotline
ACRC official channel (acrc@korea.kr, 044-200-7154)
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Assign the case to a dedicated consultant
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Swiftly register the case as a business related issue
Support report/complaint taking consultative body
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Support handling procedure
Support communication with the division in charge. Inform ongoing handling status
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Notify handling result
Notify the handling result through a call. Provide follow-up management service