ACRC Mobile Shinmoongo launched onsite grievance-resolving in flood damage areas due to water release from Yongdam Dam

- ACRC visited Yongdong-gun, North Chungcheong Province, Geumsan-gun, South Chungcheong Province, Yongdam dam in Jinan. “The ACRC will pro-actively listen grievances of affected residents and conduct institutional improvement accordingly -

August 14, 2020

Anti-Corruption and Civil Rights Commission

The Republic of Korea

The Anti-Corruption and Civil Rights Commission will remove grievances of residents damaged by torrential rains on 8 August and water release from Yongdam Dam.

On 14 August, the Anti-Corruption and Civil Rights Commission (ACRC) visited Yongdam dam and the local government agencies nearby to check how much damage was incurred.

The ACRC decided to send to the affected area its Mobile Shinmoongo consisting of complaint consultants and flood damage recovery supporters.

The professional complaint consultants will be sent to Yongdong-gun, north Chungcheong Province to actively resolve various grievances of residents suffering flood damages.

The flood damage recovery supporters will give a helping hand to residents of Geumsan-gun, South Chungcheong Province in their flood recovery work.

In addition, the ACRC will thoroughly analyze laws and regulations to see if there is any possible cause for the damage by the recent torrential rain and the water discharge from Yongdam dam. If any problem is discovered, the ACRC will launch institutional improvement to prevent reoccurrence of such damages.

Residents affected can file complaints on ACRC’s e-People (epeople.go.kr).

An ACRC Official said,”If civil grievances were filed due to natural disasters like the flood like this time, the ACRC will make an onsite visit to the affected area and resolve sufferings of the residents and, if necessary, will launch institutional improvement as well.