[Report on the Work Plan for the New Government]

“Protection of People’s Rights and Interests Leading to the Stabilization of the Livelihood of the People and a Society with Fairness and Integrity”

- Resolving complaints about the livelihood of the people as the first priority and ranking in the top 20 of the Corruption Perception Index -

(August 23, 2022, ACRC)

Focus on addressing civil complaints about housing, welfare, and finance, which may cause damage to ordinary people, through collaboration among relevant agencies and make an on-site visit to listen to and resolve hardships of life of people from disadvantaged regions and vulnerable people and difficulties in business that small and small and medium-sized companies suffer.

Reinforce response measures for longstanding conflict situations due to opinion differences among agencies and stakeholders or collective civil complaints on a large scale and facilitate the operation of the Coordinating Council on Collective Civil Complaints where petitioner-stakeholder-expert participate.

Establish the Integrated Reporting Center for Irregularities of Employment at the ACRC to eradicate irregularities of employment at public institutions and strengthen the foundation for fair employment, and set out standard guidelines for fair employment regarding non-public officials at administrative agencies, including non-fixed term contract workers.

Increase the rewards for corruption and public interest reporters and enhance the protection and reward system for reporters, which enables the punishment of people requiring the identity of reporters or directing others to do so.

The Anti-Corruption and Civil Rights Commission (Chairperson Jeon Hyun-Heui, ACRC) reported its work plan for the new government in writing on August 23, aiming that the commission will resolve the hardships of people as the first priority and rank in the top 20 of the Corruption Perception Index.

The ACRC focuses on addressing civil complaints about housing, welfare, and finance, which may cause damage to ordinary people, through collaboration among relevant agencies and swiftly investigates and grapples with urgent issues among written civil complaints, such as hardships of life of vulnerable people, submitted to the presidential office while increasing the citation rate of civil complaints to 21.3% this year from 20.0% of the past three years.

Reinforce response measures for longstanding conflict situations due to opinion differences among agencies and stakeholders of collective civil complaints on a large scale. Furthermore, enhance the on-site visit in the early stage of civil complaints acceptance and facilitate the operation of the Coordinating Council on Collective Civil Complaints where petitioner-stakeholder-expert participate.

Reevaluate the implementation of the amendment bill of the Administrative Appeal Act by June next year through policy research service and public hearing in order to integrate the Central Administrative Appeals Commission of the ACRC and 66 agencies for special administrative appeals under individual acts.

Expand the composition of commissioners to include various areas, such as accounting, construction, and pharmaceuticals, while guaranteeing the position of administrative appeals commissioners equivalent to judges.

Starting from the second half of this year, the Metaverse Experience and Promotion Center for Administrative Appeals, consisting of halls of counseling, experience, training, and events, will be opened to enable people to easily understand procedures, from submitting a request for administrative appeal to hearing by experiencing in the virtual space. In addition, online submission of the administrative appeal request form is planned to be available at the Experience Center by 2024.

EASY Administrative Appeals Service will be instituted for people having difficulties in filling in the appeal request form to provide autofill request form and appeal cases tailored to people submitting requests.

Review People’s Proposals submitted to presidential office working with relevant agencies to meet the expectation of the people, establish the policy agenda, and support policy development and improvement through the additional gathering of public opinions at idea.epeople.go.kr.

In addition, operate a task force for People’s Proposal to reflect the policy agenda drawn from the proposals as the top priority and thoroughly manage the implementation in order to deliver policy changes that the people may experience firsthand.

[Process of Reflecting People’s Proposal in Policies]

Apply AI technology and add the Digital One Pass function to e-People, a digital platform, where 20 million civil complaints a year are addressed, in order to improve the convenience of the people using the platform. In addition, the number of agencies forming the network will be expanded to more than 2,000, including private universities and public institutions, from over 1,100.

Issue a report on civil complaints and associate it with improving the system through the convergence analysis of big data of civil complaints concerning current issues in which the people are most interested. By 2024, build Intelligent Big data Analytics and Prediction System to strengthen the function of preemptive response and prevention of damage.

People’s Application System of Active Administration, which is currently for central administrative agencies and local governments, will be expanded to include public institutions.

Establish the Integrated Reporting Center for Irregularities of Employment to fully establish a culture of fair employment, and set out standard guidelines for fair employment of non-public officials at administrative agencies, such as non-fixed term contract workers.

A complete enumeration will be completed by October this year regarding 1,212 public service-related organizations that had new recruitment or transitions to permanent employment from temporary ones over the past year.

Moreover, improve unfair practices or systems within public sector, including loose management of official residences of public institutions and excessive special p Moreover, improve unfair practices or systems within the public sector, including loose management of official residences of public institutions and excessive special privileges for public officials regarding existing national examinations. rivileges for public officials regarding existing national examination.

It is planned to conduct an implementation inspection in the second half of the year in an effort to enable the Act on the Prevention of Conflict of Interest Related to Duties of Public Servants, enforced in May this year, to take root in the public sector, and reinforce the standard of conduct through training and workshops for public officials.

Assess the perception of corruption, the current status of corruption, and anti-corruption efforts in the course of duty performance by carrying out the Comprehensive Integrity Assessment, an integration of Integrity Assessment and Anti-Corruption Initiatives Assessment, involving 573 public institutions*.

* As of 2022, 46 central administrative agencies, 243 local governments, 199 public institutions, and etc.

Inspect the performance of each agency regarding a two-hour- integrity education obliged by all public officials every year and provide special training for agencies falling behind.

In order to enhance transparency in business activities and organizational operation of state-run corporations, develop and distribute the Integrity and Ethics Compliance Program (K-CP), thereby supporting voluntary practices by institutions.

Protection and reward regulations* for reporters stipulated in the Act on Prohibition of False Claim for Public Funds and Recovery of Illicit Profits, the Act on the Prevention of Corruption and the Establishment of the Anti-corruption and Civil Rights Commission, Improper Solicitation and Graft Act, The Act on the Prevention of Conflict of Interest Related to Duties of Public Servants, and Public Interest Whistleblower Protection Act will be integrated into a single act by the first half of 2023, preventing confusion.

* Temporary suspension of disadvantageous measures against reporters, charges for compelling the compliance regarding the failure of protective measures for reporters, and payment requirements on rewards

The scope of proxy reporting will be expanded to include inspection, investigation, and trial from existing reporting with regard to corruption and public interest reporting by non-real name through an attorney.

The rate of reward payment of 4% to 30% for corruption and public interest reporting will be integrated into a fixed rate of 30% and adjust and abolish the upper limit of reward payment of up to three billion won.

Enable the punishment of people requiring for the identity of reporters or directing to do so as well as people disclosing and releasing the identity of reporters and make public the list of people violating their duty of implementing protective measures for reporters.

Systematically manage the status of reporting and processing of false claims for public finance payments, amounting to 402 trillion won as of last year, through Clean Portal, and publicly open the rate of fraudulent supply and demand and recovered amounts by each agency and budget project to the public, thereby strengthening the accountability of agencies.

Moreover, it is planned to conduct fact-finding research on areas with higher vulnerability and frequency of false claims for public finance and take active measures, such as quarterly inspection of the current status of asset recovery and restriction against 308 public institutions, including central administrative agencies and local governments.

The ACRC as an agency overseeing the protection of rights and interests and anti-corruption will resolve the hardships of people as the first priority and make every effort to rank in the top 20 of the Corruption Perception Index. At the same time, the commission, mobilizing its full capacity, will actively support the national vision of the new government, “Republic of Korea taking another leap forward and a nation of people prospering together.”